Thank you for visiting and shopping at iVideosongs.com.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2 business days of successful online payment. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping in the USA and Canada are included. Additional services and expedited shipping may be available in North America and abroad. Options and fees for special services will be calculated and displayed at checkout.
Overnight delivery is only available for orders with delivery addresses within the continental United States.
Shipment to P.O. boxes or APO/FPO addresses
iVideosongs.com ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
iVideosongs.com is not responsible for customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
iVideosongs.com is not liable for any products damaged or lost during shipping. If you received a damaged packaged, take a photo of the packaging, then please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We continuously grow and expand. We may offer shipping to your country. Products originate in USA, and if we do serve you, you may be responsible for shipping and handling, customs, and/or other fees.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. But the address you enter is the address that we ship to.
iVideosongs.com will not be held responsible if the customer provides the wrong shipping address or later decides to tell us to send it to a different address, and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible on our website in the "Contact" page.
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.